Privacy Policy

A legal disclaimer

Mapuko Pisco (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us online, or purchase our products. It also explains your rights under applicable data privacy laws.

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By accessing our website or using our services, you agree to the terms of this Privacy Policy.

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1. Who We Are

Mapuko Pisco is a premium drinks brand proudly originating from Chile. We sell and distribute our products globally, both online and through authorized retailers and distributors.

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2. Information We Collect

We may collect the following categories of personal data:

• Contact Information – Name, email address, phone number, mailing address.

• Account Information – Login credentials (if applicable), preferences, purchase history.

• Payment Information – Billing details (processed via secure third-party platforms).

• Device and Usage Information – IP address, browser type, device data, and pages visited (via cookies and analytics).

• Marketing Data – Preferences for receiving communications, social media engagement.

• Age Verification – To comply with alcohol sales regulations, we may collect date of birth or verify age.

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3. How We Use Your Information

We use your personal data to:

• Process and fulfill orders

• Provide customer support

• Send transactional and promotional communications

• Improve our website and product offerings

• Ensure legal compliance, such as age verification

• Conduct analytics and market research

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4. Legal Basis for Processing (EU/UK Residents)

If you are located in the European Economic Area (EEA) or UK, we rely on the following legal bases:

• Consent – For email marketing and non-essential cookies.

• Contractual necessity – To process purchases and fulfill orders.

• Legal obligations – For age verification and compliance with local alcohol laws.

• Legitimate interests – For improving our services and conducting analytics.

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5. Sharing Your Information

We may share your information with:

• Service Providers – E-commerce platforms, payment processors, logistics companies.

• Marketing Platforms – For targeted advertising and email campaigns.

• Legal Authorities – When required to comply with the law.

• Affiliates and Distributors – To support sales and marketing efforts in your region.

We never sell your personal data.

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6. International Data Transfers

As a global brand, your information may be transferred to and processed in countries outside your own. We take appropriate safeguards to protect your data in accordance with applicable laws, such as Standard Contractual Clauses for EU data transfers.

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7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access to your data

• Correction or deletion of your data

• Objection to or restriction of processing

• Data portability

• Withdrawal of consent (where applicable)

• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at: privacy@cadenzapisco.com

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8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Understand how visitors use our site

• Deliver relevant advertising

You can manage your cookie preferences through your browser or via our cookie settings tool (where available).

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9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

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10. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

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11. Children's Privacy

Mapuko Pisco does not knowingly collect data from individuals under the legal drinking age in their country. If you believe a minor has provided us with personal data, please contact us and we will take steps to delete it.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review periodically for updates.

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13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact: privacy@mapukopisco.com

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