Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the Mapuko Pisco website (the “Site”) and any purchase of products made through the Site or our official sales channels. By accessing or using the Site, or purchasing from us, you agree to these Terms. If you do not agree, please do not use the Site.
1. About Us
Mapuko Pisco is a premium alcoholic beverage brand originating from Chile and distributed internationally. Our products are intended for adults of legal drinking age in their respective countries.
2. Legal Drinking Age
You must be of legal drinking age in your country or territory of residence to access this website or purchase our products. By using our site or placing an order, you confirm that you meet the legal age requirement.
We reserve the right to cancel orders or restrict access if we believe this condition is not met.
3. Use of the Website
You agree to use the Site lawfully and not to:
Impersonate others or provide false information
Attempt to gain unauthorized access to systems or accounts
Distribute malware or spam
Violate applicable laws or infringe third-party rights
We may suspend or block access at our sole discretion in case of suspected violations.
4. Orders and Payment
When placing an order, you agree that:
All information provided is accurate and complete
You are legally authorized to use the selected payment method
You are of legal drinking age in your country
All prices are listed in [insert currency or “local currency where applicable”], and we reserve the right to change pricing at any time.
Orders are subject to availability and acceptance. We reserve the right to cancel or reject orders in our sole discretion.
5. Shipping and Delivery
Mapuko Pisco ships internationally, subject to local regulations and restrictions on alcohol importation. Shipping fees, duties, and taxes may apply depending on your location.
We are not responsible for delays due to customs clearance or import restrictions. You are responsible for ensuring that alcohol imports are permitted in your country.
Estimated delivery times are provided for reference only and are not guaranteed.
6. Returns and Refunds
Due to the nature of alcoholic beverages, we do not accept returns unless the product is faulty or damaged upon delivery.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at orders@mapukopisco.com, including order details and photographs of the issue.
We may, at our discretion, offer a replacement or refund.
7. Intellectual Property
All content on the Site, including trademarks, logos, text, graphics, images, and videos, is the property of Mapuko Pisco or its licensors and is protected by international intellectual property laws.
You may not use, reproduce, or distribute our content without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law:
Mapuko Pisco is not liable for indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
Our liability is limited to the purchase price of the product in question.
We do not guarantee the Site will be uninterrupted or error-free, though we strive to maintain its functionality and security.
9. International Users
Users accessing the Site from outside Chile are responsible for complying with their local laws. You agree not to use our Site or products in any country or jurisdiction where it would be unlawful to do so.
10. Privacy
Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data.
11. Changes to These Terms
We may update these Terms from time to time. Changes will take effect immediately upon posting to the Site. Continued use of the Site or our services constitutes acceptance of the revised Terms.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of Chile, without regard to conflict of law principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Santiago, Chile, unless otherwise required by consumer protection laws in your country of residence.
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13. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Cadenza Pisco – Legal Department
Email: legal@mapukopisco.com
Website: www.mapukopisco.com
Registered Office: